G2 Vendor Directory

Zoiper vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricZoiper

by Zoiper.com

Nextiva

by Nextiva

Overall rating4.44.5
Review count533,685
Ease of use9.38.9
Ease of setup9.08.7
Quality of support8.79.2
Meets requirements9.09.2
NPS57.69230867.041404
Small Business52.8%76.7%
Mid-Market39.6%22.1%
Enterprise7.5%1.2%
Total page views1428,328
Total LLM citations95415,292

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience.

Pros

  • Ease of Use
  • Easy Integrations
  • Features
  • Easy Setup
  • Affordable

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service