G2 Vendor Directory

Zoho TeamInbox vs. OneHash Chat

A side-by-side comparison based on G2 review data.

MetricZoho TeamInbox

by Zoho

OneHash Chat

by OneHash

Overall rating4.24.8
Review count1313
Ease of use8.99.8
Ease of setup8.89.5
Quality of support8.09.5
Meets requirements8.89.6
NPS53.846154100
Small Business76.9%61.5%
Mid-Market15.4%38.5%
Enterprise7.7%0.0%
Total page views8022
Total LLM citations43614

Zoho TeamInbox

A shared inbox tool for team collaboration and transparency. Zoho TeamInbox aims at making group email conversations transparent within a team. Send and receive group emails, delegate owners to conversations, conduct internal discussions, co-author emails with team, manage your inbox efficiently—all under a single roof. Zoho TeamInbox is a single tool for communication outside the team and collaboration within the team.

Pros

  • Communication
  • Team Collaboration
  • Easy Setup
  • Integrations
  • Interaction
  • Easy Integrations

OneHash Chat

OneHash Chat is a tailored made real time customer engagement tool having shared inbox, omni-channel support, AI assist, chatbot and many more. A tailor made solution which is scalable, robust and comprehensive. Some notable features are - Unlimited Inbox - Unlimited Agents - Chat Widgets - AI Assist via OpenAI - Chatbot - Messenger, Telegram, email, Line Inbox - Workflow Automation - User Permission on Inbox - Canned Response - Generate reports (CSAT, Open Conversations, Conversation Traffic, Conversations by Agents etc.) - Add Label to the conversation - Event and Condition based

Pros

  • Ease of Use
  • Communication
  • Sharing
  • Easy Communication
  • Messaging Features
  • Interface Ease