G2 Vendor Directory

Zoho TeamInbox vs. Keeping

A side-by-side comparison based on G2 review data.

MetricZoho TeamInbox

by Zoho

Keeping

by Keeping

Overall rating4.24.5
Review count1371
Ease of use8.99.1
Ease of setup8.88.9
Quality of support8.09.3
Meets requirements8.88.8
NPS53.84615461.428571
Small Business76.9%78.9%
Mid-Market15.4%21.1%
Enterprise7.7%0.0%
Total page views80170
Total LLM citations436148

Zoho TeamInbox

A shared inbox tool for team collaboration and transparency. Zoho TeamInbox aims at making group email conversations transparent within a team. Send and receive group emails, delegate owners to conversations, conduct internal discussions, co-author emails with team, manage your inbox efficiently—all under a single roof. Zoho TeamInbox is a single tool for communication outside the team and collaboration within the team.

Pros

  • Communication
  • Team Collaboration
  • Easy Setup
  • Integrations
  • Interaction
  • Easy Integrations

Keeping

Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

Pros

  • Simple
  • Ease of Use
  • Team Collaboration
  • Communication
  • Easy Access
  • Email Management