G2 Vendor Directory

Zoho Social vs. Reputation

A side-by-side comparison based on G2 review data.

MetricZoho Social

by Zoho

Reputation

by Reputation

Overall rating4.64.5
Review count2,9802,469
Ease of use9.39.1
Ease of setup9.38.8
Quality of support8.99.0
Meets requirements9.09.2
NPS72.78722769.56341
Small Business88.2%29.0%
Mid-Market9.6%45.5%
Enterprise2.3%25.4%
Total page views3,1652,443
Total LLM citations25,43915,748

Zoho Social

Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—including direct messages, comments, and mentions—across multiple channels, monitor keywords, competitors, and hashtags, generate reports, and more—all from a single platform. Supported channels: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram.

Pros

  • Ease of Use
  • Post Scheduling
  • Centralized Management
  • Multi-platform
  • Easy Setup
  • Scheduling

Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Pros

  • Ease of Use
  • Review Management
  • Helpful
  • Centralized Reviews
  • Reputation Management
  • Centralized Management