G2 Vendor Directory

Zoho Social vs. Meltwater

A side-by-side comparison based on G2 review data.

MetricZoho Social

by Zoho

Meltwater

by Meltwater

Overall rating4.64.1
Review count2,9802,678
Ease of use9.38.2
Ease of setup9.38.2
Quality of support8.98.8
Meets requirements9.08.2
NPS72.78722734.73167
Small Business88.2%41.5%
Mid-Market9.6%38.0%
Enterprise2.3%20.5%
Total page views3,1656,406
Total LLM citations25,43967,398

Zoho Social

Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—including direct messages, comments, and mentions—across multiple channels, monitor keywords, competitors, and hashtags, generate reports, and more—all from a single platform. Supported channels: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram.

Pros

  • Ease of Use
  • Post Scheduling
  • Centralized Management
  • Multi-platform
  • Easy Setup
  • Scheduling

Meltwater

Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Helpfulness
  • Customer Service