G2 Vendor Directory

ZOHO CRM CONNECTOR vs. Eyerys

A side-by-side comparison based on G2 review data.

MetricZOHO CRM CONNECTOR

by Softphone.it

Eyerys

by Smoke CI

Overall rating4.34.8
Review count2123
Ease of use9.09.2
Ease of setup8.69.1
Quality of support8.99.8
Meets requirements8.79.3
NPS52.38095295.652174
Small Business47.6%14.3%
Mid-Market38.1%28.6%
Enterprise14.3%57.1%
Total page views1740
Total LLM citations5514

ZOHO CRM CONNECTOR

The Zoho CRM Connector for Genesys Cloud is the out-of-the-box solution to integrate the Genesys Cloud voice channel inside Zoho CRM using the Embeddable Framework.

Pros

    Eyerys

    SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.

    Pros