G2 Vendor Directory

ZOHO CRM CONNECTOR vs. Glance

A side-by-side comparison based on G2 review data.

MetricZOHO CRM CONNECTOR

by Softphone.it

Glance

by Glance

Overall rating4.34.5
Review count2123
Ease of use9.09.6
Ease of setup8.69.7
Quality of support8.99.5
Meets requirements8.79.6
NPS52.38095269.565217
Small Business47.6%17.4%
Mid-Market38.1%56.5%
Enterprise14.3%26.1%
Total page views17425
Total LLM citations551,160

ZOHO CRM CONNECTOR

The Zoho CRM Connector for Genesys Cloud is the out-of-the-box solution to integrate the Genesys Cloud voice channel inside Zoho CRM using the Embeddable Framework.

Pros

    Glance

    Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

    Pros

    • Ease of Use