G2 Vendor Directory

Zoho BugTracker vs. Bugcrowd

A side-by-side comparison based on G2 review data.

MetricZoho BugTracker

by Zoho

Bugcrowd

by Bugcrowd

Overall rating4.44.3
Review count4161
Ease of use9.08.9
Ease of setup8.88.8
Quality of support8.68.9
Meets requirements9.08.8
NPS62.551.666667
Small Business70.7%35.1%
Mid-Market24.4%28.1%
Enterprise4.9%36.8%
Total page views771,050
Total LLM citations719,423

Zoho BugTracker

Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by more than 35 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closure, making sure that you build and ship great products on time every time. Set up automatic notifications, business rules and custom workflows to follow and close bugs faster. Define realistic expectations for your clients and surpass them with Service Level Agreements.

Pros

  • Ease of Use
  • Customization

Bugcrowd

Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS platform provides access to the unlimited capacity and skills of the global ethical hacker/pentester community for deeper, proactive risk reduction and faster regulatory compliance. With 12+ years of experience and 1200+ customers in every industry (including OpenAI, National Australia Bank, Indeed, USAA, Twilio, and CISA), we know what long-term with crowdsourced security looks like.

Pros

  • Reporting Quality
  • Ease of Use
  • Customer Support
  • Vulnerability Detection
  • Communication
  • Features