Zipteams vs. Engageware
A side-by-side comparison based on G2 review data.
| Metric | Zipteams | Engageware |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 194 | 131 |
| Ease of use | 9.6 | 8.9 |
| Ease of setup | 9.7 | 8.7 |
| Quality of support | 9.6 | 8.9 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 85.051546 | 57.8125 |
| Small Business | 14.0% | 19.8% |
| Mid-Market | 63.7% | 47.3% |
| Enterprise | 22.3% | 32.8% |
| Total page views | 122 | 338 |
| Total LLM citations | 218 | 890 |
Zipteams
Intelligent meeting rooms designed for inside sales and customer success teams that provide real-time customer context, insights, and recommendations to make the customer meetings more engaging and fruitful.
- Call Management
- Conversation Analysis
- Helpful
- Call Recording
- Accuracy
- Daily Use
Engageware
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required.
- Ease of Use
- Helpful
- Customer Support
- Efficiency
- Time-saving
- Knowledge Base