G2 Vendor Directory

ZigiOps vs. Exalate

A side-by-side comparison based on G2 review data.

MetricZigiOps

by ZigiWave

Exalate

by Exalate

Overall rating4.84.7
Review count2277
Ease of use9.88.9
Ease of setup9.38.2
Quality of support9.29.6
Meets requirements9.09.5
NPS9578.26087
Small Business22.7%32.9%
Mid-Market59.1%50.7%
Enterprise18.2%16.4%
Total page views320441
Total LLM citations1391,054

ZigiOps

Zigiwave enables enterprises, MSPs, and SaaS vendors to automate complex system integrations with full control, security, and scalability. Unlike basic automation tools, Zigiwave specializes in bidirectional synchronization, ITSM workflows, and enterprise-grade data orchestration. It is used to connect platforms such as Jira, ServiceNow, Zendesk, Azure DevOps, Datadog, and many others into a unified operational ecosystem.

Pros

  • Ease of Use
  • Integrations
  • Customer Support
  • Easy Integrations
  • User Interface
  • Easy Setup

Exalate

Exalate is a bidirectional synchronization solution that enables teams to sync data in real time between work management and ITSM tools – across departments, companies, and organizational boundaries. It connects systems like Jira, ServiceNow, Salesforce, Azure DevOps, Zendesk, Freshservice, Freshdesk, Asana, and more. Template-based sync tools work for predefined mappings but break when requirements get specific. iPaaS solutions handle orchestration across systems but add complexity and operational overhead at scale. Custom-built integrations offer control but drain resources on maintenance.

Pros

  • Integrations
  • Data Syncing
  • Syncing Efficiency
  • Easy Integrations
  • Automation
  • Flexibility