G2 Vendor Directory

Zeotap CDP vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricZeotap CDP

by Zeotap

Fullstory

by Fullstory

Overall rating4.44.5
Review count591,052
Ease of use9.18.5
Ease of setup9.08.6
Quality of support9.59.1
Meets requirements9.08.9
NPS59.61538570.667957
Small Business27.6%37.8%
Mid-Market24.1%43.9%
Enterprise48.3%18.3%
Total page views2693,734
Total LLM citations55423,312

Zeotap CDP

Zeotap is the AI-powered Customer Data Platform that helps enterprises unlock the true value of their customer data - faster, smarter, and with enterprise-grade precision. With plug-and-play connectors and a flexible, modular design, Zeotap integrates effortlessly into existing ecosystems, delivering 3x faster time-to-value than traditional CDPs. Trusted by leading global brands, Zeotap combines the industry’s most advanced ID Extension and identity resolution with AI-powered orchestration - enabling unmatched match rates, smarter segmentation, and real-time activation.

Pros

  • Customer Support
  • Ease of Use
  • Customer Engagement
  • User Identification
  • User Interface
  • Audience Activation

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Helpful
  • Data Analytics
  • Session Replay