G2 Vendor Directory

Zendo vs. Planhat

A side-by-side comparison based on G2 review data.

MetricZendo

by MPC

Planhat

by Planhat

Overall rating4.94.5
Review count12964
Ease of use9.58.5
Ease of setup9.17.9
Quality of support9.69.3
Meets requirements9.68.8
NPS10072.89916
Small Business91.7%32.1%
Mid-Market8.3%61.0%
Enterprise0.0%6.9%
Total page views933,902
Total LLM citations34821,362

Zendo

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread.

Pros

  • Ease of Use
  • Communication
  • Client Relationship Management
  • Affordable
  • Centralization
  • Client Communication

Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering.

Pros

  • Ease of Use
  • Customer Support
  • Customization
  • Automation Efficiency
  • Efficiency
  • Automation