G2 Vendor Directory

YouTrack vs. UserVoice

A side-by-side comparison based on G2 review data.

MetricYouTrack

by JetBrains

UserVoice

by UserVoice

Overall rating4.24.5
Review count60243
Ease of use8.48.9
Ease of setup8.08.7
Quality of support8.59.2
Meets requirements8.99.1
NPS44.06779769.827586
Small Business35.6%10.3%
Mid-Market54.2%61.3%
Enterprise10.2%28.4%
Total page views193493
Total LLM citations5,2004,380

YouTrack

YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support your customers, collaborate, and deliver great products. From software development and DevOps to HR and marketing, all kinds of teams can use YouTrack’s functionality. 100K customers in a wide variety of industries around the world – from enterprises to small startups – trust YouTrack to manage their projects.

Pros

  • Dashboards
  • Time-saving
  • Customizability
  • Intuitive
  • Ease of Use
  • Features

UserVoice

UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations.

Pros

  • Feedback Management
  • Ease of Use
  • Feedback
  • Helpful
  • Customer Support
  • Idea Management