G2 Vendor Directory

Yelp Guest Manager vs. Tock

A side-by-side comparison based on G2 review data.

MetricYelp Guest Manager

by Yelp for Business Owners

Tock

by Tock

Overall rating4.24.2
Review count4796
Ease of use9.18.2
Ease of setup8.88.3
Quality of support8.09.0
Meets requirements8.88.5
NPS44.68085143.157895
Small Business45.7%65.6%
Mid-Market34.8%30.2%
Enterprise19.6%4.2%
Total page views141205
Total LLM citations2,3185,112

Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.

Pros

    Tock

    Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support.

    Pros

    • Ease of Use
    • Integrations
    • Efficiency
    • Communication
    • Reservations Management