G2 Vendor Directory

Xurrent IMR vs. Rootly

A side-by-side comparison based on G2 review data.

MetricXurrent IMR

by Xurrent

Rootly

by Rootly

Overall rating4.54.8
Review count202167
Ease of use9.09.3
Ease of setup9.09.0
Quality of support9.29.6
Meets requirements9.19.4
NPS71.14427989.820359
Small Business28.2%12.7%
Mid-Market48.5%57.2%
Enterprise23.3%30.1%
Total page views6261,440
Total LLM citations1,5026,832

Xurrent IMR

Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow.

Pros

  • Alert Management
  • Ease of Use
  • Integrations
  • Customer Support
  • User Interface
  • Intuitive

Rootly

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on production AI agent that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Elastic, Canva, Clay, DoorDash, SoFi, and Superhuman.

Pros

  • Ease of Use
  • Slack Integration
  • Customer Support
  • Automation
  • Integrations
  • Easy Setup