Xurrent IMR vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | Xurrent IMR | New Relic |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 202 | 584 |
| Ease of use | 9.0 | 8.6 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 9.2 | 8.8 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 71.144279 | 59.753954 |
| Small Business | 28.2% | 27.5% |
| Mid-Market | 48.5% | 43.1% |
| Enterprise | 23.3% | 29.4% |
| Total page views | 626 | 1,950 |
| Total LLM citations | 1,502 | 25,177 |
Xurrent IMR
Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow.
- Alert Management
- Ease of Use
- Integrations
- Customer Support
- User Interface
- Intuitive
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface