G2 Vendor Directory

XTM XTRF Translation Management System vs. Smartling

A side-by-side comparison based on G2 review data.

MetricXTM XTRF Translation Management System

by XTM International

Smartling

by Smartling

Overall rating4.04.4
Review count18709
Ease of use7.98.8
Ease of setup7.68.9
Quality of support8.29.1
Meets requirements8.68.9
NPS38.88888960.986547
Small Business72.2%49.0%
Mid-Market22.2%29.1%
Enterprise5.6%21.9%
Total page views1901,671
Total LLM citations3714,394

XTM XTRF Translation Management System

XTRF is a translation business management system (TBMS) that helps language service providers manage projects, vendors, and financial operations within a single platform. It is used by growing and enterprise localisation businesses to coordinate translation workflows, automate administrative processes, and maintain visibility into costs, margins, and delivery performance. XTRF connects operational project data with financial processes, enabling teams to manage both execution and profitability from one system.

Pros

    Smartling

    Smartling is the AI Translation Platform that helps companies grow globally, faster. Recognized as the #1 translation management system (TMS), #1 website translation tool, and leading localization services provider (LSP) by G2 users and CSA Research, Smartling is built on a simple belief: translation should be always-on AI infrastructure, not a project-based afterthought. With 12 billion words translated annually, Smartling delivers an average turnaround of 1.3 days—10x faster than traditional LSP approaches—while reducing cost per word by up to 60%.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Intuitive
    • Customer Support
    • User Interface