Workday Professional Services Automation vs. Upland PSA
A side-by-side comparison based on G2 review data.
| Metric | Workday Professional Services Automation | Upland PSA |
|---|---|---|
| Overall rating | 4.0 | 4.0 |
| Review count | 22 | 121 |
| Ease of use | 8.8 | 7.6 |
| Ease of setup | 8.6 | 7.5 |
| Quality of support | 9.2 | 9.0 |
| Meets requirements | 8.9 | 8.4 |
| NPS | 20 | 29.357798 |
| Small Business | 9.1% | 15.7% |
| Mid-Market | 22.7% | 68.6% |
| Enterprise | 68.2% | 15.7% |
| Total page views | 221 | 154 |
| Total LLM citations | 950 | 342 |
Workday Professional Services Automation
Workday Professional Services Automation (PSA) automates the entire Opportunity to Cash process in one intuitive tool, linked directly to HCM and financials data like skills, resource availability, project margins, billing and staff utilization, all designed to match the right talent to the right project at the right time. This eliminates siloed systems, reducing manual, error-prone work, and preventing revenue leakage.
Upland PSA
Upland PSA is a professional services automation software designed to help organizations manage and optimize their service delivery operations. The software provides capabilities for resource management, project planning, time and expense tracking, and financial management. It supports forecasting and analytics to assist in project execution and performance measurement. Upland PSA integrates with other business systems to streamline workflows and facilitate data sharing across departments.