Workday Professional Services Automation vs. Operating
A side-by-side comparison based on G2 review data.
| Metric | Workday Professional Services Automation | Operating |
|---|---|---|
| Overall rating | 4.0 | 4.7 |
| Review count | 22 | 20 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 9.2 | 9.8 |
| Meets requirements | 8.9 | 9.0 |
| NPS | 20 | 95 |
| Small Business | 9.1% | 35.0% |
| Mid-Market | 22.7% | 65.0% |
| Enterprise | 68.2% | 0.0% |
| Total page views | 221 | 89 |
| Total LLM citations | 950 | 147 |
Workday Professional Services Automation
Workday Professional Services Automation (PSA) automates the entire Opportunity to Cash process in one intuitive tool, linked directly to HCM and financials data like skills, resource availability, project margins, billing and staff utilization, all designed to match the right talent to the right project at the right time. This eliminates siloed systems, reducing manual, error-prone work, and preventing revenue leakage.
Operating
Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.
- Customer Support
- Team Collaboration
- Time Tracking
- Intuitive
- Project Management
- Navigation Ease