G2 Vendor Directory

Whatso vs. Infobip

A side-by-side comparison based on G2 review data.

MetricWhatso

by Growby

Infobip

by Infobip

Overall rating4.04.2
Review count5260
Ease of use8.98.9
Ease of setup8.48.6
Quality of support8.78.4
Meets requirements9.19.1
NPS44.68085155.172414
Small Business55.8%38.3%
Mid-Market28.8%41.7%
Enterprise15.4%20.0%
Total page views40956
Total LLM citations10214,709

Whatso

Whatso is one of the only software to have both CRM & Marketing platform bundled in a single software.

Pros

  • Engagement
  • Customer Acquisition
  • Marketing Strategies
  • Reporting
  • Data Analytics
  • Customer Support

Infobip

Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty.

Pros

  • Ease of Use
  • Easy Integrations
  • Integrations
  • Engagement Increase
  • Customer Engagement
  • Features