G2 Vendor Directory

WHATO CRM vs. Whatso

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

Whatso

by Growby

Overall rating5.04.0
Review count1152
Ease of use9.98.9
Ease of setup9.98.4
Quality of support9.68.7
Meets requirements9.99.1
NPS10044.680851
Small Business100.0%55.8%
Mid-Market0.0%28.8%
Enterprise0.0%15.4%
Total page views28840
Total LLM citations295102

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    Whatso

    Whatso is one of the only software to have both CRM & Marketing platform bundled in a single software.

    Pros

    • Engagement
    • Customer Acquisition
    • Marketing Strategies
    • Reporting
    • Data Analytics
    • Customer Support