WHATO CRM vs. respond.io
A side-by-side comparison based on G2 review data.
| Metric | WHATO CRM | respond.io |
|---|---|---|
| Overall rating | 5.0 | 4.8 |
| Review count | 11 | 554 |
| Ease of use | 9.9 | 9.4 |
| Ease of setup | 9.9 | 9.2 |
| Quality of support | 9.6 | 9.4 |
| Meets requirements | 9.9 | 9.3 |
| NPS | 100 | 89.776952 |
| Small Business | 100.0% | 74.4% |
| Mid-Market | 0.0% | 23.9% |
| Enterprise | 0.0% | 1.7% |
| Total page views | 288 | 4,687 |
| Total LLM citations | 295 | 68,988 |
WHATO CRM
WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.
respond.io
Respond.io is a customer conversation platform designed to help B2C businesses generate more leads and maximize revenue over chat, calls, and emails from one place. Purpose-built to turn conversations into business results, respond.io unifies key channels like WhatsApp, TikTok, and Instagram in a single inbox with AI-powered automation, lead management, CRM integrations, and comprehensive reporting to accelerate growth—all with 99.999% uptime for peace of mind. 10,000+ businesses trust respond.io to power conversations that drive real business results.
- Ease of Use
- Customer Support
- Helpful
- Easy Setup
- Integrations
- Communication