G2 Vendor Directory

WHATO CRM vs. QuickReply.ai

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

QuickReply.ai

by QuickReply

Overall rating5.04.8
Review count1187
Ease of use9.99.5
Ease of setup9.99.4
Quality of support9.610.0
Meets requirements9.99.6
NPS10095.180723
Small Business100.0%66.3%
Mid-Market0.0%32.6%
Enterprise0.0%1.2%
Total page views2881,305
Total LLM citations2954,023

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    QuickReply.ai

    QuickReply.ai is a type of omnichannel messaging automation software that helps B2C companies manage, automate, and optimize customer conversations across WhatsApp, Instagram, Facebook Messenger, SMS, and web chat. The platform is designed for teams that handle high-volume inbound and outbound communication and need structured workflows for lead capture, qualification, customer support, and lifecycle messaging. It supports organizations in education, healthcare, financial services, retail, hospitality, and other consumer-facing sectors.

    Pros

    • Customer Support
    • Ease of Use
    • Automation
    • Helpful
    • Easy Setup
    • Features