G2 Vendor Directory

WHATO CRM vs. Klaviyo

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

Klaviyo

by Klaviyo

Overall rating5.04.6
Review count111,370
Ease of use9.98.8
Ease of setup9.98.7
Quality of support9.68.6
Meets requirements9.99.2
NPS10072.69289
Small Business100.0%81.9%
Mid-Market0.0%16.4%
Enterprise0.0%1.6%
Total page views2885,118
Total LLM citations29548,942

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    Klaviyo

    Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a

    Pros

    • Ease of Use
    • Email Marketing
    • Automation
    • Easy Integration
    • Integrations
    • Easy Creation