G2 Vendor Directory

WHATO CRM vs. Iterable

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

Iterable

by Iterable

Overall rating5.04.4
Review count11840
Ease of use9.98.6
Ease of setup9.98.1
Quality of support9.69.0
Meets requirements9.98.7
NPS10061.426844
Small Business100.0%27.2%
Mid-Market0.0%55.8%
Enterprise0.0%17.0%
Total page views2882,400
Total LLM citations29514,962

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    Iterable

    Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

    Pros

    • Ease of Use
    • Customer Support
    • Intuitive
    • Helpful
    • Automation
    • Personalization