WHATO CRM vs. Infobip
A side-by-side comparison based on G2 review data.
| Metric | WHATO CRM | Infobip |
|---|---|---|
| Overall rating | 5.0 | 4.2 |
| Review count | 11 | 60 |
| Ease of use | 9.9 | 8.9 |
| Ease of setup | 9.9 | 8.6 |
| Quality of support | 9.6 | 8.4 |
| Meets requirements | 9.9 | 9.1 |
| NPS | 100 | 55.172414 |
| Small Business | 100.0% | 38.3% |
| Mid-Market | 0.0% | 41.7% |
| Enterprise | 0.0% | 20.0% |
| Total page views | 288 | 956 |
| Total LLM citations | 295 | 14,709 |
WHATO CRM
WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.
Infobip
Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty.
- Ease of Use
- Easy Integrations
- Integrations
- Engagement Increase
- Customer Engagement
- Features