G2 Vendor Directory

WHATO CRM vs. Flowcart

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

Flowcart

by Flowcart

Overall rating5.04.6
Review count1116
Ease of use9.99.0
Ease of setup9.98.8
Quality of support9.69.5
Meets requirements9.99.1
NPS10066.666667
Small Business100.0%81.3%
Mid-Market0.0%12.5%
Enterprise0.0%6.3%
Total page views288300
Total LLM citations29566

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    Flowcart

    Ecommerce brands leak revenue at acquisition and retention. Ad clicks bounce. Email and SMS campaigns sit unread at under 20% open rates. Flowcart fixes both on WhatsApp, where open rates exceed 90%. And with in-chat checkout that converts every conversation into a completed sale without a single redirect. In-Chat Checkout: Customers search products, ask questions, add to cart, and pay right inside WhatsApp. Zero redirects. Zero drop-offs. AI-Powered Retention Flows: Automated win-back flows re-engage lapsed customers. Reorder flows reach repeat buyers at the right moment.

    Pros

    • Efficiency
    • Helpful
    • Customer Support
    • Automation
    • Ease of Use
    • Time-saving