G2 Vendor Directory

WHATO CRM vs. DoubleTick.io

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

DoubleTick.io

by Apport Software Solution Pvt. Ltd.

Overall rating5.04.6
Review count11135
Ease of use9.99.4
Ease of setup9.99.2
Quality of support9.69.5
Meets requirements9.99.2
NPS10083.076923
Small Business100.0%69.5%
Mid-Market0.0%26.6%
Enterprise0.0%3.9%
Total page views2881,791
Total LLM citations2954,316

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    DoubleTick.io

    DoubleTick is a comprehensive, mobile-friendly WhatsApp Business API-powered marketing and CRM tool designed to enhance sales efficiency and customer engagement. It enables businesses to automate communication, manage customer interactions, and drive sales growth through the world's most popular messaging platform. With features like a cloud-based team inbox, bulk messaging, chatbots, dynamic cataloging, and real-time analytics, DoubleTick streamlines sales processes and fosters stronger customer relationships.

    Pros

    • Customer Support
    • Ease of Use
    • Easy Setup
    • Time-saving
    • Automation
    • Features