WHATO CRM vs. Dexatel
A side-by-side comparison based on G2 review data.
| Metric | WHATO CRM | Dexatel |
|---|---|---|
| Overall rating | 5.0 | 5.0 |
| Review count | 11 | 44 |
| Ease of use | 9.9 | 10.0 |
| Ease of setup | 9.9 | 10.0 |
| Quality of support | 9.6 | 9.9 |
| Meets requirements | 9.9 | 10.0 |
| NPS | 100 | 97.727273 |
| Small Business | 100.0% | 27.3% |
| Mid-Market | 0.0% | 43.2% |
| Enterprise | 0.0% | 29.5% |
| Total page views | 288 | 1,732 |
| Total LLM citations | 295 | 260 |
WHATO CRM
WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.
Dexatel
Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email.
- Reliability
- Time Management
- API Integration
- Time-Saving
- Ease of Use