G2 Vendor Directory

WHATO CRM vs. BotSpace

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

BotSpace

by BotSpace

Overall rating5.04.8
Review count1137
Ease of use9.99.6
Ease of setup9.99.7
Quality of support9.69.5
Meets requirements9.99.5
NPS10082.857143
Small Business100.0%70.3%
Mid-Market0.0%27.0%
Enterprise0.0%2.7%
Total page views288166
Total LLM citations295693

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    BotSpace

    BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversations — all in one place. It's easy to use, works with your team, and saves hours every week with AI tools.

    Pros

    • Ease of Use
    • Customer Support
    • Automation
    • User Interface
    • Easy Integrations
    • Integrations