G2 Vendor Directory

WHATO CRM vs. AtomChat.io

A side-by-side comparison based on G2 review data.

MetricWHATO CRM

by WHATO

AtomChat.io

by AtomChat.io

Overall rating5.04.7
Review count11105
Ease of use9.99.0
Ease of setup9.98.7
Quality of support9.69.6
Meets requirements9.99.3
NPS10089.583333
Small Business100.0%36.3%
Mid-Market0.0%56.9%
Enterprise0.0%6.9%
Total page views288896
Total LLM citations2952,653

WHATO CRM

WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.

Pros

    AtomChat.io

    AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Automation with Gen Ai to respond 24/7 to all your messages: If you receive many conversations on WhatsApp, or any conversational channel, and your service advisors cannot respond on time, or give them priority, with Atom you have an automation that allows you to respond to your customers in seconds, transfer them to an advisor, qualify them, and follow up on them.

    Pros

    • Helpful
    • Easy Setup
    • Integrations
    • Ease of Implementation
    • Speed
    • Implementation Ease