WHATO CRM vs. 360Dialog
A side-by-side comparison based on G2 review data.
| Metric | WHATO CRM | 360Dialog |
|---|---|---|
| Overall rating | 5.0 | 4.7 |
| Review count | 11 | 147 |
| Ease of use | 9.9 | 9.3 |
| Ease of setup | 9.9 | 9.2 |
| Quality of support | 9.6 | 9.7 |
| Meets requirements | 9.9 | 9.5 |
| NPS | 100 | 84.285714 |
| Small Business | 100.0% | 79.9% |
| Mid-Market | 0.0% | 19.4% |
| Enterprise | 0.0% | 0.7% |
| Total page views | 288 | 1,939 |
| Total LLM citations | 295 | 34,482 |
WHATO CRM
WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.
360Dialog
360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.
- Ease of Use
- Easy Integrations
- User Interface
- Features
- Customer Support