G2 Vendor Directory

Voximplant Kit vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricVoximplant Kit

by VoxImplant

Nextiva

by Nextiva

Overall rating4.74.5
Review count143,685
Ease of use9.38.9
Ease of setup9.38.7
Quality of support9.29.2
Meets requirements9.09.2
NPS10067.041404
Small Business50.0%76.7%
Mid-Market28.6%22.1%
Enterprise21.4%1.2%
Total page views388,328
Total LLM citations12615,292

Voximplant Kit

Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. Smart IVR Improve service with modern speech interaction technologies Automated Call Campaigns Handle hundreds of concurrent outbound and inbound calls Trigger outbound calls Initiate call reminders and alerts from event triggers Harness the Power of AI Seamlessly integrate modern speech synthesis, natural language processing with Dialogflow, and intelligent voicemail detection

Pros

    Nextiva

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Easy Setup
    • Reliability
    • Customer Service