G2 Vendor Directory

Voximplant Kit vs. KrispCall

A side-by-side comparison based on G2 review data.

MetricVoximplant Kit

by VoxImplant

KrispCall

by KrispCall

Overall rating4.74.5
Review count14391
Ease of use9.39.4
Ease of setup9.39.4
Quality of support9.29.2
Meets requirements9.09.1
NPS10073.316062
Small Business50.0%80.0%
Mid-Market28.6%19.5%
Enterprise21.4%0.5%
Total page views383,376
Total LLM citations1268,386

Voximplant Kit

Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. Smart IVR Improve service with modern speech interaction technologies Automated Call Campaigns Handle hundreds of concurrent outbound and inbound calls Trigger outbound calls Initiate call reminders and alerts from event triggers Harness the Power of AI Seamlessly integrate modern speech synthesis, natural language processing with Dialogflow, and intelligent voicemail detection

Pros

    KrispCall

    KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Call Quality
    • Call Recording