G2 Vendor Directory

Voice Carrier Connect vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricVoice Carrier Connect

by Voice Carrier

Ultatel

by Ultatel

Overall rating4.14.7
Review count2754
Ease of use8.69.5
Ease of setup8.09.4
Quality of support8.19.6
Meets requirements8.69.5
NPS40.74074179.62963
Small Business81.5%74.1%
Mid-Market18.5%24.1%
Enterprise0.0%1.9%
Total page views261,061
Total LLM citations101,833

Voice Carrier Connect

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple.

Pros

    Ultatel

    Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

    Pros

    • Customer Support
    • Customer Service
    • Reliability
    • Helpful
    • Ease of Use
    • Call Recording