G2 Vendor Directory

Voice Carrier Connect vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricVoice Carrier Connect

by Voice Carrier

Softphone.Pro

by Softphone.Pro

Overall rating4.14.6
Review count2766
Ease of use8.69.3
Ease of setup8.09.3
Quality of support8.18.6
Meets requirements8.69.3
NPS40.74074178.461538
Small Business81.5%83.1%
Mid-Market18.5%16.9%
Enterprise0.0%0.0%
Total page views26162
Total LLM citations10475

Voice Carrier Connect

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple.

Pros

    Softphone.Pro

    VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

    Pros

    • Easy Integration
    • Ease of Use
    • Easy Setup
    • Easy Implementation
    • Intuitive
    • User-Friendly