G2 Vendor Directory

Voice Carrier Connect vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricVoice Carrier Connect

by Voice Carrier

Nextiva

by Nextiva

Overall rating4.14.5
Review count273,685
Ease of use8.68.9
Ease of setup8.08.7
Quality of support8.19.2
Meets requirements8.69.2
NPS40.74074167.041404
Small Business81.5%76.7%
Mid-Market18.5%22.1%
Enterprise0.0%1.2%
Total page views268,328
Total LLM citations1015,292

Voice Carrier Connect

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple.

Pros

    Nextiva

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Easy Setup
    • Reliability
    • Customer Service