G2 Vendor Directory

Voice Carrier Connect vs. CallTower

A side-by-side comparison based on G2 review data.

MetricVoice Carrier Connect

by Voice Carrier

CallTower

by CallTower

Overall rating4.14.3
Review count27388
Ease of use8.68.9
Ease of setup8.08.7
Quality of support8.18.9
Meets requirements8.69.2
NPS40.74074153.926702
Small Business81.5%25.2%
Mid-Market18.5%63.3%
Enterprise0.0%11.5%
Total page views26937
Total LLM citations101,241

Voice Carrier Connect

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple.

Pros

    CallTower

    Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.

    Pros

    • Customer Support
    • Helpful
    • Reliability
    • Ease of Use
    • Customer Service
    • Easy Setup