G2 Vendor Directory

Hero vs. Substrata

A side-by-side comparison based on G2 review data.

MetricHero

by Vivun Inc.

Substrata

by Substrata

Overall rating5.04.9
Review count101,132
Ease of use9.49.8
Ease of setup9.89.8
Quality of support10.09.7
Meets requirements9.09.7
NPS10098.850575
Small Business0.0%44.3%
Mid-Market33.3%39.8%
Enterprise66.7%15.9%
Total page views37018,006
Total LLM citations4523,093

Hero

Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided.

Pros

  • Time-saving
  • Simple
  • Easy Setup
  • Integrations
  • Ease of Use
  • Customer Support

Substrata

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Pros

  • Accuracy
  • Helpful
  • Conversation Analysis
  • Insights
  • Time-saving
  • Analytics