G2 Vendor Directory

Hero vs. Scratchpad

A side-by-side comparison based on G2 review data.

MetricHero

by Vivun Inc.

Scratchpad

by Scratchpad

Overall rating5.04.8
Review count101,493
Ease of use9.49.6
Ease of setup9.89.5
Quality of support10.09.7
Meets requirements9.09.3
NPS10091.032609
Small Business0.0%21.2%
Mid-Market33.3%57.9%
Enterprise66.7%20.9%
Total page views370535
Total LLM citations4522,284

Hero

Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided.

Pros

  • Time-saving
  • Simple
  • Easy Setup
  • Integrations
  • Ease of Use
  • Customer Support

Scratchpad

Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strategy and execution on every deal — automated before and after every call. Sellers use Scratchpad to: - Update Salesforce fields from calls, emails, and notes - Take structured notes tied to opportunities and accounts - Draft follow-ups, business cases, and handoff docs - Review deals, surface risks, and prep for next steps - Qualify pipeline consistently with MEDDIC, SPICED, or custom criteria - The

Pros

  • Ease of Use
  • Helpful
  • Salesforce Integration
  • Time-saving
  • Daily Use
  • CRM Integration