G2 Vendor Directory

Hero vs. Gong

A side-by-side comparison based on G2 review data.

MetricHero

by Vivun Inc.

Gong

by Gong

Overall rating5.04.7
Review count106,779
Ease of use9.49.4
Ease of setup9.89.2
Quality of support10.09.3
Meets requirements9.09.5
NPS10086.562642
Small Business0.0%13.3%
Mid-Market33.3%68.9%
Enterprise66.7%17.8%
Total page views37010,947
Total LLM citations45268,651

Hero

Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided.

Pros

  • Time-saving
  • Simple
  • Easy Setup
  • Integrations
  • Ease of Use
  • Customer Support

Gong

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less

Pros

  • Helpful
  • Ease of Use
  • Call Recording
  • AI Summary
  • Accuracy
  • Time-saving