G2 Vendor Directory

Hero vs. Close

A side-by-side comparison based on G2 review data.

MetricHero

by Vivun Inc.

Close

by Close

Overall rating5.04.7
Review count102,124
Ease of use9.49.4
Ease of setup9.89.2
Quality of support10.09.4
Meets requirements9.09.2
NPS10083.365019
Small Business0.0%79.4%
Mid-Market33.3%19.9%
Enterprise66.7%0.7%
Total page views3705,266
Total LLM citations45239,467

Hero

Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided.

Pros

  • Time-saving
  • Simple
  • Easy Setup
  • Integrations
  • Ease of Use
  • Customer Support

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency