G2 Vendor Directory

VividCharts for ServiceNow vs. Orion

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Orion

by Orion Labs

Overall rating4.74.7
Review count1614
Ease of use9.39.4
Ease of setup8.38.6
Quality of support9.89.4
Meets requirements9.69.5
NPS90.90909171.428571
Small Business18.8%35.7%
Mid-Market31.3%64.3%
Enterprise50.0%0.0%
Total page views9197
Total LLM citations2834

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Orion

    Voice is the future of frontline work. The Orion PTT 2.0 Voice Platform drives productivity, employee safety, and customer engagement for the enterprise frontline workforce. Our global customers transform their workforce through Orion’s E2EE secure instant communications, voice automation and AI bots, advanced location services, and software integrations.

    Pros