G2 Vendor Directory

VividCharts for ServiceNow vs. Nexthink

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Nexthink

by Nexthink

Overall rating4.74.6
Review count16420
Ease of use9.38.7
Ease of setup8.38.6
Quality of support9.89.2
Meets requirements9.68.9
NPS90.90909177.044855
Small Business18.8%5.2%
Mid-Market31.3%10.5%
Enterprise50.0%84.3%
Total page views91,416
Total LLM citations214,261

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Nexthink

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

    Pros

    • Ease of Use
    • Positive Experience
    • Insights
    • Issue Detection
    • Automation
    • Customer Support