G2 Vendor Directory

VividCharts for ServiceNow vs. Moogsoft

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Moogsoft

by Dell Technologies

Overall rating4.74.5
Review count1640
Ease of use9.38.9
Ease of setup8.38.4
Quality of support9.88.7
Meets requirements9.68.2
NPS90.90909168.571429
Small Business18.8%5.0%
Mid-Market31.3%17.5%
Enterprise50.0%77.5%
Total page views9212
Total LLM citations2947

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Moogsoft

    The pioneer of AIOps, advancing enterprise availability with modern ITOps. Why AIOps? At Moogsoft, we understand that every business leader wants to protect and grow revenue, increase customer satisfaction, reduce security, legal and reputational risks, and/or drive down costs. But when something goes wrong it still takes too many people too long to discover the cause and resolve it. Without AIOps, IT teams continue to work in silos, miss and misprioritize issues.

    Pros

    • Alert Management
    • Visibility
    • Alerting System
    • Data Visualization
    • Dashboard Usability