VividCharts for ServiceNow vs. Glance
A side-by-side comparison based on G2 review data.
| Metric | VividCharts for ServiceNow | Glance |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 16 | 23 |
| Ease of use | 9.3 | 9.6 |
| Ease of setup | 8.3 | 9.7 |
| Quality of support | 9.8 | 9.5 |
| Meets requirements | 9.6 | 9.6 |
| NPS | 90.909091 | 69.565217 |
| Small Business | 18.8% | 17.4% |
| Mid-Market | 31.3% | 56.5% |
| Enterprise | 50.0% | 26.1% |
| Total page views | 9 | 425 |
| Total LLM citations | 2 | 1,160 |
VividCharts for ServiceNow
Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use