G2 Vendor Directory

VividCharts for ServiceNow vs. Dynatrace

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Dynatrace

by Dynatrace

Overall rating4.74.5
Review count161,371
Ease of use9.38.5
Ease of setup8.38.6
Quality of support9.88.9
Meets requirements9.68.9
NPS90.90909167.851373
Small Business18.8%7.6%
Mid-Market31.3%23.4%
Enterprise50.0%69.1%
Total page views94,933
Total LLM citations235,351

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Dynatrace

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

    Pros

    • Ease of Use
    • Insights
    • Debugging
    • Monitoring
    • Features
    • Real-time Monitoring