G2 Vendor Directory

VividCharts for ServiceNow vs. BigPanda

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

BigPanda

by BigPanda

Overall rating4.74.5
Review count16159
Ease of use9.39.1
Ease of setup8.38.5
Quality of support9.89.2
Meets requirements9.69.2
NPS90.90909167.105263
Small Business18.8%33.3%
Mid-Market31.3%28.3%
Enterprise50.0%38.4%
Total page views91,005
Total LLM citations23,162

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    BigPanda

    BigPanda is an agentic IT operations platform that enables enterprises to keep the digital world running by transforming manual and reactive human processes into intelligent, autonomous systems. The world’s most trusted brands rely on BigPanda to detect, respond to, and prevent IT incidents at machine speed, improving operational efficiency and delivering exceptional service reliability to their customers.

    Pros

    • Issue Detection
    • Automation
    • Productivity Improvement
    • Alert Management
    • Incident Management
    • Easy Integrations