G2 Vendor Directory

VividCharts for ServiceNow vs. Best Practice Engine

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Best Practice Engine

by Bravium Consulting

Overall rating4.74.8
Review count1612
Ease of use9.39.2
Ease of setup8.38.6
Quality of support9.89.6
Meets requirements9.68.9
NPS90.90909191.666667
Small Business18.8%0.0%
Mid-Market31.3%41.7%
Enterprise50.0%58.3%
Total page views920
Total LLM citations21

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Best Practice Engine

    Best Practice Engine (BPE) not only identifies your current deficiencies, it also allows you to monitor and control development activities to proactively improve the quality of your system and support ongoing efforts to improve the system over time.

    Pros

    • Customer Support
    • Ease of Use
    • Solutions
    • Efficiency Optimization
    • Installation Ease
    • Automation