G2 Vendor Directory

Vitel Global Cloud PBX vs. iPlum

A side-by-side comparison based on G2 review data.

MetricVitel Global Cloud PBX

by Vitel Global Communications

iPlum

by iplum

Overall rating4.24.3
Review count16201
Ease of use9.28.8
Ease of setup9.38.2
Quality of support8.98.6
Meets requirements8.89.3
NPS43.7551.741294
Small Business31.3%96.9%
Mid-Market56.3%1.6%
Enterprise12.5%1.6%
Total page views921,553
Total LLM citations815,741

Vitel Global Cloud PBX

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices.

Pros

  • Calling Features

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.

Pros

  • Ease of Use
  • HIPAA Compliance
  • Privacy
  • Easy Setup
  • Text Messaging
  • Features